How do I order products?
We accept signed purchase orders from institutions, cheques, Visa or Mastercard. Call us at 1-800-353-1107,
send us a fax at 905-542-7242 or e-mail us your request. Please go to our products page for up-to-date pricing.
Do you sell product around the world?
No, we currently sell our products and services only in Canada.
How do I return a product for repair?
To return a product you need to get a Return Authorization (R.A.) number from us. Please call,
e-mail or fax us to get an R.A. number and further instructions. Please note, Bridges will not
accept returns without an R.A. number.
Do you offer training on your products?
We offer professional training on all the products we sell from seminars in our Mississauga office to on-site workshops.
For more information visit our Professional Development page.
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Do you offer a money back guarantee?
We offer a 21-day money-back guarantee if goods are returned in good condition.
Many of our manufacturers offer limited warranties of longer duration on their products. Products returned in
good condition after 21 days may be accepted, but will be charged a 20 percent restocking fee.
Can I visit your offices to try out solutions?
Yes, you can try software and hardware in our Mississauga office.
However, our sales staff and our equipment spend a lot of time outside of the office,
so it's best to call ahead and book an appointment.
Where are you located?
Our head office is 2121 Argentia Road, Suite 102, Mississauga, ON L5N 2X4 (click here for map).
We also have offices in Winnipeg, MB and North Vancouver, BC.
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How long does it take for me to receive my products after I've ordered them?
That depends on availability of the product from the manufacturer,
but typically products are shipped within 10-15 business days after ordering.
How do you ship your products?
By UPS, ground, which usually takes about 3-5 business days to reach the customer.
Do you loan out your products?
Many, but not all, of our products are available for loan for a two-week period. Our loan fee is $25 payable with
a credit card or purchase order. Please contact Bridges to receive a loan form. Also some of the software we distribute is
available in a limited use or timed demo format. For more details please contact us.
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