Request Repair Authorization
Have a product that needs repair? Submit the form below and we'll contact you as soon as possible.
When calling for technical support please try to have the following information available:
This information can be found in the properties of the computer. Right Click on the My Computer icon and select Properties. On some computers this information can be found in the Programs\Accessories\ System Tools.
4. Any error messages that the computer has displayed
It is very helpful if you can be in front of the computer when calling for assistance.
3. Do you have the minimum hardware requirements for the software? This information can usually be found on the software packaging or on the manufacturer’s website.
Do you offer a money back guarantee?
We offer a 21-day money-back guarantee unless otherwise noted. Products must be returned in a resalable condition as determined by Bridges. Returns are subject to a 20 percent restocking fee after 21-days. Many of our manufacturers offer additional limited warranties of longer durations on their products. Returns will no longer be accepted after a period of 90 days. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST) or send an e-mail to firstname.lastname@example.org for more information about manufacturer's warranties or returning your product.
How do I return a product?
To return a product you need to get a Return Authorization (R.A.) number from us. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST), e-mail us at email@example.com or fax us at 905-542-7242 to get an R.A. number and further instructions. Please note, Bridges will not accept returns without an R.A. number. The customer is responsible for shipping costs of returned products.
Created to support clinicians, this site includes support materials and information on the devices that Bridges provides to the AADL program, including:
• quick starts
• videos and more.