{"id":5949783683,"title":"Big Step By Step with Levels","handle":"big-step-by-step-with-or-without-levels","description":"\u003cp\u003e\u003cspan\u003eRecord a series of messages to this dedicated speech generating device and then activate the large 5-in\/12.7-cm switch top to play each message back one at a time. Or plug in an external wired or wireless switch.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBig Step by Step without Levels has 2-minutes of record time. Big Step-by-Step with Levels adds the power and convenience \u003cspan\u003efor a total of \u003c\/span\u003e\u003cstrong\u003efour minutes of recording time. \u003c\/strong\u003e\u003cspan\u003eThere is functionally no limit to the number of individual messages you can record per level.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eRecord any series of messages directly into the BIG Step-by-Step communicator and press its activation surface for the first message. Press it again and BIG Step-by-Step automatically steps to the next message. With two full minutes of recording time, you can record as many messages as you need, divided any way you like. BIG Step-by-Step features a 5-in\/12.7-cm activation surface and is recommended for persons who require a larger target area.\u003c\/p\u003e\n\u003cp\u003ePowered by a replaceable 9 volt battery, BIG Step-by-Step never needs charging and can last for weeks or even months on a single battery.\u003c\/p\u003e\n\u003ch5\u003eEn français\u003c\/h5\u003e\n\u003cp\u003eLe Big Step-by-Step permet d’enregistrer une série de messages séquentiels d’une durée pouvant atteindre 75 secondes. Enregistrement facile, aussi fourni avec une tête de remplacement à enclenchement rapide. Un câble est aussi inclus. Surface d’activation de 5 po.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eUn communicateur séquentiel : simple, mais très efficace!\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLes communicateurs à enregistrements séquentiels, comme le Step by Step d’Ablenet, permettent d’enregistrer et de diffuser une série de messages. La lecture de message est activée par la pression de son seul bouton. Il est aussi possible de raccorder l’appareil au commutateur de son choix. Il suffit d’appuyer de façon répétitive sur le bouton pour passer d’un message à l’autre. Le résultat : la possibilité\u003cbr\u003ed’exercer et d’utiliser ses habiletés de communication, aussi limitées soient-elles.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePhrases répétitives d’une histoire, d’une pièce de théâtre, d’un jeu, d’un poème, ou du refrain d’une chanson\u003c\/li\u003e\n\u003cli\u003eCompte d’objets, compte à intervalles\u003c\/li\u003e\n\u003cli\u003eApprendre à attendre son tour\u003c\/li\u003e\n\u003cli\u003eDiffusion de séquences d’instructions ou de recettes, favorise l’auto-apprentissage auditif\u003c\/li\u003e\n\u003cli\u003ePoser les questions d’un sondage\u003c\/li\u003e\n\u003cli\u003eBlagues\u003c\/li\u003e\n\u003cli\u003eMultiplication, division, addition, soustraction, nouvelles, description de la famille, etc.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eBIG Step-by-Steps features:\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 1.4;\"\u003eSwitch tops included: Red, Yellow, Green, Blue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eBetter-than-ever digital sound\u003c\/li\u003e\n\u003cli\u003e40% more recording time\u003c\/li\u003e\n\u003cli\u003e25% more battery life\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong style=\"line-height: 1.5;\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eMessages\/Levels: Unlimited Sequential\/1\u003c\/li\u003e\n\u003cli\u003eRecording Time: 2-min. \u003c\/li\u003e\n\u003cli\u003eSwitch Input: 1\u003c\/li\u003e\n\u003cli\u003eToy\/Appliance Output\/ECU: 1\u003c\/li\u003e\n\u003cli\u003eActivation Surface: 5-in\/12.7-g\u003c\/li\u003e\n\u003cli\u003eActivation Force: 3-5-oz\/85-142-g\u003c\/li\u003e\n\u003cli\u003eWeight with Battery: 15.5-oz\/439-g\u003c\/li\u003e\n\u003cli\u003eBattery Type: 9-volt - It is highly recommended to use a standard Alkaline 9V battery with this device. Alternative batteries may be comprised of materials that do not distribute power in a suitable manner, and when installed, some users may experience inconsistencies.\u003c\/li\u003e\n\u003cli\u003eAccessories Available: Travel strap, Universal Shoulder Strap, Mounting Plate\u003c\/li\u003e\n\u003cli\u003eMounting Connection: Universal Mounting Plate\u003c\/li\u003e\n\u003cli\u003eHCPC Code: E2500\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eSupport Videos\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GFQV9XPT7sk\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eDownloads and Technical Support\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/24\/product\/28\/101_ideas_sequential_sgd.pdf\" rel=\"24\" title=\"101 Ideas Sequential SGD\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/24\/product\/28\/101_ideas_sequential_sgd.pdf', 1); return false;\"\u003e101 Ideas Sequential SGD\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/21\/product\/28\/communication_grid.pdf\" rel=\"21\" title=\"Communication Grid\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/21\/product\/28\/communication_grid.pdf', 1); return false;\"\u003eCommunication Grid\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/22\/product\/28\/step_by_step_manual.pdf\" rel=\"22\" title=\"Step-by-Step Manual\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/22\/product\/28\/step_by_step_manual.pdf', 1); return false;\"\u003eStep-by-Step Manual\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e","published_at":"2016-05-06T11:19:00-04:00","created_at":"2016-04-01T12:38:05-04:00","vendor":"Ablenet","type":"Hardware","tags":["AAC Devices_Device 4 or less messages","AAC Devices_Low Tech AAC","Access type_Switches (Button)","En Français\/French","French","Learning Area_Daily Living: Home","Learning Area_Daily Living: School","Learning Area_En Français\/French","Type_AAC\/Communication Device","Type_Exclusives","Type_Hardware"],"price":26300,"price_min":26300,"price_max":26300,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":18218830723,"title":"with Levels","option1":"with Levels","option2":null,"option3":null,"sku":"1210000043","requires_shipping":true,"taxable":false,"featured_image":{"id":7526502957138,"product_id":5949783683,"position":2,"created_at":"2019-05-07T14:38:37-04:00","updated_at":"2020-08-19T11:24:04-04:00","alt":"Big Step By Step with Levels - Bridges Canada","width":1100,"height":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-with-levels-1210002300-assistive-technology-905321.jpg?v=1597850644","variant_ids":[18218830723]},"available":true,"name":"Big Step By Step with Levels - with Levels","public_title":"with Levels","options":["with Levels"],"price":26300,"weight":680,"compare_at_price":null,"inventory_quantity":-52,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"featured_media":{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372420178,"position":2,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-with-levels-1210002300-assistive-technology-905321.jpg?v=1597850644"}},"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-809897.jpg?v=1597850644","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-with-levels-1210002300-assistive-technology-905321.jpg?v=1597850644","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-518380.jpg?v=1597850644","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-664874.jpg?v=1597850644","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-712198.jpg?v=1597850644","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-306501.jpg?v=1597850644"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-809897.jpg?v=1597850644","options":["Option"],"media":[{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372387410,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-809897.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-809897.jpg?v=1597850644","width":1100},{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372420178,"position":2,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-with-levels-1210002300-assistive-technology-905321.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-with-levels-1210002300-assistive-technology-905321.jpg?v=1597850644","width":1100},{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372452946,"position":3,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-518380.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-518380.jpg?v=1597850644","width":1100},{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372485714,"position":4,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-664874.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-664874.jpg?v=1597850644","width":1100},{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372518482,"position":5,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-712198.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-712198.jpg?v=1597850644","width":1100},{"alt":"Big Step By Step with Levels - Bridges Canada","id":53372551250,"position":6,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-306501.jpg?v=1597850644"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/big-step-by-step-with-or-without-levels-hardware-ablenet-assistive-technology-306501.jpg?v=1597850644","width":1100}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cspan\u003eRecord a series of messages to this dedicated speech generating device and then activate the large 5-in\/12.7-cm switch top to play each message back one at a time. Or plug in an external wired or wireless switch.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBig Step by Step without Levels has 2-minutes of record time. Big Step-by-Step with Levels adds the power and convenience \u003cspan\u003efor a total of \u003c\/span\u003e\u003cstrong\u003efour minutes of recording time. \u003c\/strong\u003e\u003cspan\u003eThere is functionally no limit to the number of individual messages you can record per level.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eRecord any series of messages directly into the BIG Step-by-Step communicator and press its activation surface for the first message. Press it again and BIG Step-by-Step automatically steps to the next message. With two full minutes of recording time, you can record as many messages as you need, divided any way you like. BIG Step-by-Step features a 5-in\/12.7-cm activation surface and is recommended for persons who require a larger target area.\u003c\/p\u003e\n\u003cp\u003ePowered by a replaceable 9 volt battery, BIG Step-by-Step never needs charging and can last for weeks or even months on a single battery.\u003c\/p\u003e\n\u003ch5\u003eEn français\u003c\/h5\u003e\n\u003cp\u003eLe Big Step-by-Step permet d’enregistrer une série de messages séquentiels d’une durée pouvant atteindre 75 secondes. Enregistrement facile, aussi fourni avec une tête de remplacement à enclenchement rapide. Un câble est aussi inclus. Surface d’activation de 5 po.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eUn communicateur séquentiel : simple, mais très efficace!\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLes communicateurs à enregistrements séquentiels, comme le Step by Step d’Ablenet, permettent d’enregistrer et de diffuser une série de messages. La lecture de message est activée par la pression de son seul bouton. Il est aussi possible de raccorder l’appareil au commutateur de son choix. Il suffit d’appuyer de façon répétitive sur le bouton pour passer d’un message à l’autre. Le résultat : la possibilité\u003cbr\u003ed’exercer et d’utiliser ses habiletés de communication, aussi limitées soient-elles.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePhrases répétitives d’une histoire, d’une pièce de théâtre, d’un jeu, d’un poème, ou du refrain d’une chanson\u003c\/li\u003e\n\u003cli\u003eCompte d’objets, compte à intervalles\u003c\/li\u003e\n\u003cli\u003eApprendre à attendre son tour\u003c\/li\u003e\n\u003cli\u003eDiffusion de séquences d’instructions ou de recettes, favorise l’auto-apprentissage auditif\u003c\/li\u003e\n\u003cli\u003ePoser les questions d’un sondage\u003c\/li\u003e\n\u003cli\u003eBlagues\u003c\/li\u003e\n\u003cli\u003eMultiplication, division, addition, soustraction, nouvelles, description de la famille, etc.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eBIG Step-by-Steps features:\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 1.4;\"\u003eSwitch tops included: Red, Yellow, Green, Blue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eBetter-than-ever digital sound\u003c\/li\u003e\n\u003cli\u003e40% more recording time\u003c\/li\u003e\n\u003cli\u003e25% more battery life\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong style=\"line-height: 1.5;\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eMessages\/Levels: Unlimited Sequential\/1\u003c\/li\u003e\n\u003cli\u003eRecording Time: 2-min. \u003c\/li\u003e\n\u003cli\u003eSwitch Input: 1\u003c\/li\u003e\n\u003cli\u003eToy\/Appliance Output\/ECU: 1\u003c\/li\u003e\n\u003cli\u003eActivation Surface: 5-in\/12.7-g\u003c\/li\u003e\n\u003cli\u003eActivation Force: 3-5-oz\/85-142-g\u003c\/li\u003e\n\u003cli\u003eWeight with Battery: 15.5-oz\/439-g\u003c\/li\u003e\n\u003cli\u003eBattery Type: 9-volt - It is highly recommended to use a standard Alkaline 9V battery with this device. Alternative batteries may be comprised of materials that do not distribute power in a suitable manner, and when installed, some users may experience inconsistencies.\u003c\/li\u003e\n\u003cli\u003eAccessories Available: Travel strap, Universal Shoulder Strap, Mounting Plate\u003c\/li\u003e\n\u003cli\u003eMounting Connection: Universal Mounting Plate\u003c\/li\u003e\n\u003cli\u003eHCPC Code: E2500\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eSupport Videos\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GFQV9XPT7sk\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eDownloads and Technical Support\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/24\/product\/28\/101_ideas_sequential_sgd.pdf\" rel=\"24\" title=\"101 Ideas Sequential SGD\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/24\/product\/28\/101_ideas_sequential_sgd.pdf', 1); return false;\"\u003e101 Ideas Sequential SGD\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/21\/product\/28\/communication_grid.pdf\" rel=\"21\" title=\"Communication Grid\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/21\/product\/28\/communication_grid.pdf', 1); return false;\"\u003eCommunication Grid\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003ca href=\"https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/22\/product\/28\/step_by_step_manual.pdf\" rel=\"22\" title=\"Step-by-Step Manual\" onclick=\"downloads.openFile('https:\/\/www.ablenetinc.com\/downloads\/dl\/file\/id\/22\/product\/28\/step_by_step_manual.pdf', 1); return false;\"\u003eStep-by-Step Manual\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"downloads-item\"\u003e\n\u003cdiv class=\"item-link\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e"}
Big Step By Step with Levels
Bridges accepts institutional P.O’s (purchase orders).
Call us for a quote or just fax or email a P.O. on your letter head.
How secure is my online order?
Any information submitted through the web store is safe and secure. Bridges uses state-of-the-art security encryption methods to ensure the highest standards of security for its online customers.
What payment methods are accepted?
We accept Visa and MasterCard for online orders.
What if I do not have a credit card?
If you do not have a credit card, please call us at 1-800-353-1107 (8:30am - 4:30pm EST) to discuss alternative payment methods.
How do I know if you have received my order?
When your order has been completed, you will receive a confirmation e-mail that will be sent to the e-mail address that you entered in the "Registration” page before checkout.
Shipping
PLEASE NOTE that the COVID-19 crisis is impacting delivery times. Couriers are experiencing reduced capacity due to new hygiene procedures, increased volumes and/or emergency conditions. Your patience and understanding is greatly appreciated.
Is your school or office limited as to when it can receive goods? When you place your order, in the comments area, please let us know if you cannot receive your order during regular business hours to avoid additional shipping charges. We will make every attempt to accommodate you, but we cannot guarantee that this will be possible.
What shipping options are available?
Most of our items are shipped by Canpar, which takes 3-5 business days to reach the customer. Where service is not available, or due to the special requirements of the product, we will also use UPS, Puralator or Canada Post. Please allow 10-15 days for order processing.
Ordering multiple, heavy-weighted items?
If our store can’t calculate your shipping costs during checkout, your order may fall outside weight, size, or destination restrictions, for online ordering.
Sorry about that.
Just contact us by email or phone and we'll figure out another way to get your order to you.
How much does shipping cost?
Shipping is calculated individually depending on the weight and size of the item. This will be calculated automatically upon checkout and will be included in the total price when you go to the checkout.
How long does it take for me to receive my order?
Order processing time depends on availability of the product from the manufacturer, but typically products are shipped within 10-15 business days after the order is placed. See shipping options for the number of days it will take to reach you after it leaves our warehouse.
Do you ship internationally?
No, we currently sell our products and services only in Canada.
How can I track my order?
When the order is shipped out, you will receive an e-mail with a tracking number. If you do not receive this e-mail, please call 1-800-353-1107 (8:30am - 4:30pm EST) to receive your tracking number.
Returns
Do you offer a money back guarantee?
We offer a 21-day money-back guarantee unless otherwise noted. Products must be returned in a resalable condition as determined by Bridges. Returns are subject to a 20 percent restocking fee after 21-days. Many of our manufacturers offer additional limited warranties of longer durations on their products. Returns will no longer be accepted after a period of 90 days. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST) or send an e-mail to info@bridges-canada.com for more information about manufacturer's warranties or returning your product.
Please note, customers cannot return software for a refund. However, we do offer a store credit for the full amount if returned within 21 days. After 21 days a restocking fee may apply.
How do I return a product?
To return a product you need to get a Return Authorization (R.A.) number from us. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST), e-mail us at info@bridges-canada.com or fax us at 905-542-7242 to get an R.A. number and further instructions. Please note, Bridges will not accept returns without an R.A. number. The customer is responsible for shipping costs of returned products.