{"id":6732473565266,"title":"Compact 10 HD","handle":"compact-10-hd","description":"\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eWith its large 10” screen, customizable features and intuitive operation, the Compact 10 HD offers all benefits of a desktop video magnifier, but in a much smaller, foldable, and portable design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eCompact 10 HD is available with or without Text-to-Speech.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eConvenient swing-out arm\u003c\/strong\u003e\u003cbr\u003eThe Compact 10 HD magnifies newspapers, letters, and magazines for viewing of text, pictures, and other details. Its purposely designed swing-out arm opens a whole new range of possibilities. With the arm unfolded, you can also look at photos, view packaging and product labels, and read round cans, all while holding objects naturally in your hand. The arm even allows you to write your signature and finish crossword puzzles.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLet the Compact 10 HD Speech read for you\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eWith Compact 10 HD Speech capture full-page documents and then read them to you with one press on the touchscreen. A convenient indicator at the foot of the device tells you exactly where to place the document you want to read. Just place the document, take a snapshot, and relax while the Compact 10 HD Speech reads text to you.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFaster reading\u003c\/strong\u003e\u003cbr\u003eThe Compact 10 HD has a large, High Definition 10” touch screen. With over 50% more screen area than 7” units, you can fit more text on the screen, allowing you to read faster than you could with smaller magnifiers. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReady when you need it\u003c\/strong\u003e\u003cbr\u003eFor quick reading tasks, the Compact 10 HD is there for you.  It wakes up with one press of the power button and is ready, just like your phone.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch5\u003eFeatures\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eView and magnify text, objects and photos\u003c\/li\u003e\n\u003cli\u003eWakes with one press of the power button and is ready when you need it\u003c\/li\u003e\n\u003cli\u003eOver 50% more screen area than 7” units allows more words on screen\u003c\/li\u003e\n\u003cli\u003eCustomizable, high contrast touch screen buttons\u003c\/li\u003e\n\u003cli\u003eEasy and Advanced Modes: \n\u003cul\u003e\n\u003cli\u003eEasy Mode hides advanced controls, showing contrast and magnification only\u003c\/li\u003e\n\u003cli\u003eAdvanced Mode shows additional functions like the menu, clock, and extra options\u003c\/li\u003e\n\u003cli\u003eSwitch back and forth between the two modes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e3 cameras \n\u003cul\u003e\n\u003cli\u003eReading camera for documents at a table or desk\u003c\/li\u003e\n\u003cli\u003eSwing-out full page camera for viewing photos and objects and placing your signature\u003c\/li\u003e\n\u003cli\u003eOverview camera for seeing objects and text from a short distance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eClock function\u003c\/li\u003e\n\u003cli\u003eSave snapshots\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCompact 10 HD Speech:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eListen as Compact 10 HD Speech reads full pages of text aloud\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eTechnical Specifications\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eLarge 10-inch high brightness touch screen\u003c\/li\u003e\n\u003cli\u003eContinuous zoom: \u0026lt;0.5x to \u0026gt;22x times magnification\u003c\/li\u003e\n\u003cli\u003e3 High Definition 13MP auto-focus cameras for Reading, Full Page and Overview\u003c\/li\u003e\n\u003cli\u003eHigh contrast semi-colors for easier reading\u003cbr\u003e(set up to 4 combinations from a possible choice of 16)\u003c\/li\u003e\n\u003cli\u003eReversible USB C connector for charging\u003c\/li\u003e\n\u003cli\u003eRechargeable battery offering approximately 3.5 hours continuous use\u003c\/li\u003e\n\u003cli\u003eDimensions: 261 x 189 x 36 mm \/ 10.28 x 7.44 x 1.42 in\u003c\/li\u003e\n\u003cli\u003eWeight: 915 grams \/ 2.02 lb\u003c\/li\u003e\n\u003cli\u003e2 year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eDownloads\u003c\/h5\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/iXDFpOEMcH0\" height=\"315\" width=\"560\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_User_Manual.pdf?v=1633548726\" title=\"Compact 10 HD - User Manual\" target=\"_blank\"\u003eCompact 10 HD\/Compact 10 HD Speech - User Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCompact 10 HD\/Compact 10 HD Speech - Quick Start Guide\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_Basic_Quick_Start_Guide_English.pdf?v=1633548726\" title=\"Compact 10 HD Quick Start Guide - English\" target=\"_blank\"\u003e\u003cspan\u003eEnglish\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_Basic_Quick_Start_Guide_French.pdf?v=1633548726\" title=\"Compact 10 HD Quick Start Guide - French\" target=\"_blank\"\u003e\u003cspan\u003eFrench\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2021-10-06T15:36:54-04:00","created_at":"2021-10-06T15:33:29-04:00","vendor":"Optelec","type":"Hardware","tags":["Learning Area_Daily Living: Home","Learning Area_Daily Living: School","Learning Area_Literacy","Learning Area_Reading","Learning Area_Writing","Type_Hardware","Type_Low vision","Vision Device_Portable Magnifier","Vision Device_Reader","Vision Device_Ultra Portable"],"price":129500,"price_min":129500,"price_max":169500,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":39624001486930,"title":"Compact 10 HD","option1":"Compact 10 HD","option2":null,"option3":null,"sku":"75COMP10HD","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Compact 10 HD - Compact 10 HD","public_title":"Compact 10 HD","options":["Compact 10 HD"],"price":129500,"weight":1000,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":39624001519698,"title":"Compact 10 HD Speech","option1":"Compact 10 HD Speech","option2":null,"option3":null,"sku":"75COMP10OCR","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Compact 10 HD - Compact 10 HD Speech","public_title":"Compact 10 HD Speech","options":["Compact 10 HD Speech"],"price":169500,"weight":1000,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-530836.jpg?v=1633617313","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-180793.jpg?v=1633617314","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-123836.jpg?v=1633617314","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-833799.jpg?v=1633617315","\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-258343.jpg?v=1633617315"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-530836.jpg?v=1633617313","options":["Option"],"media":[{"alt":"Compact 10 HD - Bridges Canada","id":20735760072786,"position":1,"preview_image":{"aspect_ratio":1.501,"height":533,"width":800,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-530836.jpg?v=1633617313"},"aspect_ratio":1.501,"height":533,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-530836.jpg?v=1633617313","width":800},{"alt":"Compact 10 HD - Bridges Canada","id":20735760040018,"position":2,"preview_image":{"aspect_ratio":1.501,"height":533,"width":800,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-180793.jpg?v=1633617314"},"aspect_ratio":1.501,"height":533,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-180793.jpg?v=1633617314","width":800},{"alt":"Compact 10 HD - Bridges Canada","id":20735759024210,"position":3,"preview_image":{"aspect_ratio":1.501,"height":533,"width":800,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-123836.jpg?v=1633617314"},"aspect_ratio":1.501,"height":533,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-123836.jpg?v=1633617314","width":800},{"alt":"Compact 10 HD - Bridges Canada","id":20735759188050,"position":4,"preview_image":{"aspect_ratio":1.501,"height":533,"width":800,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-833799.jpg?v=1633617315"},"aspect_ratio":1.501,"height":533,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-833799.jpg?v=1633617315","width":800},{"alt":"Compact 10 HD - Bridges Canada","id":20735760105554,"position":5,"preview_image":{"aspect_ratio":1.501,"height":533,"width":800,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-258343.jpg?v=1633617315"},"aspect_ratio":1.501,"height":533,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/products\/compact-10-hd-hardware-optelec-assistive-technology-258343.jpg?v=1633617315","width":800}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eWith its large 10” screen, customizable features and intuitive operation, the Compact 10 HD offers all benefits of a desktop video magnifier, but in a much smaller, foldable, and portable design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eCompact 10 HD is available with or without Text-to-Speech.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eConvenient swing-out arm\u003c\/strong\u003e\u003cbr\u003eThe Compact 10 HD magnifies newspapers, letters, and magazines for viewing of text, pictures, and other details. Its purposely designed swing-out arm opens a whole new range of possibilities. With the arm unfolded, you can also look at photos, view packaging and product labels, and read round cans, all while holding objects naturally in your hand. The arm even allows you to write your signature and finish crossword puzzles.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLet the Compact 10 HD Speech read for you\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eWith Compact 10 HD Speech capture full-page documents and then read them to you with one press on the touchscreen. A convenient indicator at the foot of the device tells you exactly where to place the document you want to read. Just place the document, take a snapshot, and relax while the Compact 10 HD Speech reads text to you.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFaster reading\u003c\/strong\u003e\u003cbr\u003eThe Compact 10 HD has a large, High Definition 10” touch screen. With over 50% more screen area than 7” units, you can fit more text on the screen, allowing you to read faster than you could with smaller magnifiers. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReady when you need it\u003c\/strong\u003e\u003cbr\u003eFor quick reading tasks, the Compact 10 HD is there for you.  It wakes up with one press of the power button and is ready, just like your phone.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch5\u003eFeatures\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eView and magnify text, objects and photos\u003c\/li\u003e\n\u003cli\u003eWakes with one press of the power button and is ready when you need it\u003c\/li\u003e\n\u003cli\u003eOver 50% more screen area than 7” units allows more words on screen\u003c\/li\u003e\n\u003cli\u003eCustomizable, high contrast touch screen buttons\u003c\/li\u003e\n\u003cli\u003eEasy and Advanced Modes: \n\u003cul\u003e\n\u003cli\u003eEasy Mode hides advanced controls, showing contrast and magnification only\u003c\/li\u003e\n\u003cli\u003eAdvanced Mode shows additional functions like the menu, clock, and extra options\u003c\/li\u003e\n\u003cli\u003eSwitch back and forth between the two modes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e3 cameras \n\u003cul\u003e\n\u003cli\u003eReading camera for documents at a table or desk\u003c\/li\u003e\n\u003cli\u003eSwing-out full page camera for viewing photos and objects and placing your signature\u003c\/li\u003e\n\u003cli\u003eOverview camera for seeing objects and text from a short distance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eClock function\u003c\/li\u003e\n\u003cli\u003eSave snapshots\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCompact 10 HD Speech:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eListen as Compact 10 HD Speech reads full pages of text aloud\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eTechnical Specifications\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eLarge 10-inch high brightness touch screen\u003c\/li\u003e\n\u003cli\u003eContinuous zoom: \u0026lt;0.5x to \u0026gt;22x times magnification\u003c\/li\u003e\n\u003cli\u003e3 High Definition 13MP auto-focus cameras for Reading, Full Page and Overview\u003c\/li\u003e\n\u003cli\u003eHigh contrast semi-colors for easier reading\u003cbr\u003e(set up to 4 combinations from a possible choice of 16)\u003c\/li\u003e\n\u003cli\u003eReversible USB C connector for charging\u003c\/li\u003e\n\u003cli\u003eRechargeable battery offering approximately 3.5 hours continuous use\u003c\/li\u003e\n\u003cli\u003eDimensions: 261 x 189 x 36 mm \/ 10.28 x 7.44 x 1.42 in\u003c\/li\u003e\n\u003cli\u003eWeight: 915 grams \/ 2.02 lb\u003c\/li\u003e\n\u003cli\u003e2 year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eDownloads\u003c\/h5\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/iXDFpOEMcH0\" height=\"315\" width=\"560\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_User_Manual.pdf?v=1633548726\" title=\"Compact 10 HD - User Manual\" target=\"_blank\"\u003eCompact 10 HD\/Compact 10 HD Speech - User Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCompact 10 HD\/Compact 10 HD Speech - Quick Start Guide\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_Basic_Quick_Start_Guide_English.pdf?v=1633548726\" title=\"Compact 10 HD Quick Start Guide - English\" target=\"_blank\"\u003e\u003cspan\u003eEnglish\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1192\/0390\/files\/Optelec_Compact_10_HD_Basic_Quick_Start_Guide_French.pdf?v=1633548726\" title=\"Compact 10 HD Quick Start Guide - French\" target=\"_blank\"\u003e\u003cspan\u003eFrench\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e"}

Compact 10 HD

Product Description
Option
$1,295.00
Maximum quantity available reached.
Sku: 75COMP10HD

With its large 10” screen, customizable features and intuitive operation, the Compact 10 HD offers all benefits of a desktop video magnifier, but in a much smaller, foldable, and portable design.

Compact 10 HD is available with or without Text-to-Speech.

 

Convenient swing-out arm
The Compact 10 HD magnifies newspapers, letters, and magazines for viewing of text, pictures, and other details. Its purposely designed swing-out arm opens a whole new range of possibilities. With the arm unfolded, you can also look at photos, view packaging and product labels, and read round cans, all while holding objects naturally in your hand. The arm even allows you to write your signature and finish crossword puzzles.

 

Let the Compact 10 HD Speech read for you
With Compact 10 HD Speech capture full-page documents and then read them to you with one press on the touchscreen. A convenient indicator at the foot of the device tells you exactly where to place the document you want to read. Just place the document, take a snapshot, and relax while the Compact 10 HD Speech reads text to you.

 

Faster reading
The Compact 10 HD has a large, High Definition 10” touch screen. With over 50% more screen area than 7” units, you can fit more text on the screen, allowing you to read faster than you could with smaller magnifiers. 

 

Ready when you need it
For quick reading tasks, the Compact 10 HD is there for you.  It wakes up with one press of the power button and is ready, just like your phone.


Features

  • View and magnify text, objects and photos
  • Wakes with one press of the power button and is ready when you need it
  • Over 50% more screen area than 7” units allows more words on screen
  • Customizable, high contrast touch screen buttons
  • Easy and Advanced Modes: 
    • Easy Mode hides advanced controls, showing contrast and magnification only
    • Advanced Mode shows additional functions like the menu, clock, and extra options
    • Switch back and forth between the two modes
  • 3 cameras 
    • Reading camera for documents at a table or desk
    • Swing-out full page camera for viewing photos and objects and placing your signature
    • Overview camera for seeing objects and text from a short distance
  • Clock function
  • Save snapshots

Compact 10 HD Speech:

  • Listen as Compact 10 HD Speech reads full pages of text aloud

 

Technical Specifications

  • Large 10-inch high brightness touch screen
  • Continuous zoom: <0.5x to >22x times magnification
  • 3 High Definition 13MP auto-focus cameras for Reading, Full Page and Overview
  • High contrast semi-colors for easier reading
    (set up to 4 combinations from a possible choice of 16)
  • Reversible USB C connector for charging
  • Rechargeable battery offering approximately 3.5 hours continuous use
  • Dimensions: 261 x 189 x 36 mm / 10.28 x 7.44 x 1.42 in
  • Weight: 915 grams / 2.02 lb
  • 2 year warranty

 

Downloads


 

Compact 10 HD/Compact 10 HD Speech - User Manual

Compact 10 HD/Compact 10 HD Speech - Quick Start Guide

Bridges accepts institutional P.O’s (purchase orders).

Call us for a quote or just fax or email a P.O. on your letter head.

How secure is my online order?

Any information submitted through the web store is safe and secure. Bridges uses state-of-the-art security encryption methods to ensure the highest standards of security for its online customers.

What payment methods are accepted?

We accept Visa and MasterCard for online orders.

What if I do not have a credit card?

If you do not have a credit card, please call us at 1-800-353-1107 (8:30am - 4:30pm EST) to discuss alternative payment methods.

How do I know if you have received my order?

When your order has been completed, you will receive a confirmation e-mail that will be sent to the e-mail address that you entered in the "Registration” page before checkout.

Shipping 

PLEASE NOTE that the COVID-19 crisis is impacting delivery times. Couriers are experiencing reduced capacity due to new hygiene procedures, increased volumes and/or emergency conditions. Your patience and understanding is greatly appreciated.

Is your school or office limited as to when it can receive goods? When you place your order, in the comments area, please let us know if you cannot receive your order during regular business hours to avoid additional shipping charges. We will make every attempt to accommodate you, but we cannot guarantee that this will be possible.

 

What shipping options are available?

Most of our items are shipped by Canpar, which takes 3-5 business days to reach the customer. Where service is not available, or due to the special requirements of the product, we will also use UPS, Puralator or Canada Post. Please allow 10-15 days for order processing.

 

Ordering multiple, heavy-weighted items? 

If our store can’t calculate your shipping costs during checkout, your order may fall outside weight, size, or destination restrictions, for online ordering.

Sorry about that. 

Just contact us by email or phone and we'll figure out another way to get your order to you. 

How much does shipping cost?

Shipping is calculated individually depending on the weight and size of the item. This will be calculated automatically upon checkout and will be included in the total price when you go to the checkout.

How long does it take for me to receive my order?

Order processing time depends on availability of the product from the manufacturer, but typically products are shipped within 10-15 business days after the order is placed. See shipping options for the number of days it will take to reach you after it leaves our warehouse.

Do you ship internationally?

No, we currently sell our products and services only in Canada.

How can I track my order?

When the order is shipped out, you will receive an e-mail with a tracking number. If you do not receive this e-mail, please call 1-800-353-1107 (8:30am - 4:30pm EST) to receive your tracking number.

 

Returns

 

Do you offer a money back guarantee?

We offer a 21-day money-back guarantee unless otherwise noted. Products must be returned in a resalable condition as determined by Bridges. Returns are subject to a 20 percent restocking fee after 21-days. Many of our manufacturers offer additional limited warranties of longer durations on their products. Returns will no longer be accepted after a period of 90 days. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST) or send an e-mail to info@bridges-canada.com for more information about manufacturer's warranties or returning your product.

Please note, customers cannot return software for a refund.  However, we do offer a store credit for the full amount if returned within 21 days. After 21 days a restocking fee may apply.

How do I return a product?

To return a product you need to get a Return Authorization (R.A.) number from us. Please call us at 1-800-353-1107 (8:30am - 4:30pm EST), e-mail us at info@bridges-canada.com or fax us at 905-542-7242 to get an R.A. number and further instructions. Please note, Bridges will not accept returns without an R.A. number. The customer is responsible for shipping costs of returned products.